Comprehensive Support for Your GPS Needs
Explore Our Resource Hub
Access a wealth of information to ensure your GPS tracking devices are set up and functioning optimally. From installation guides to warranty details, find everything you need right here.
Installation Guides
Discover step-by-step instructions to seamlessly set up your GPS tracking devices.
Setting Up Your Device
Begin by unboxing your GPS tracker and ensuring all components are present. Follow the detailed instructions to connect the device to your vehicle or asset, ensuring a secure and effective installation.
Vehicle Installation
Learn how to install your GPS tracker in various vehicle types, ensuring optimal performance and accuracy.
Asset Installation
Explore the best practices for attaching GPS trackers to non-vehicle assets, providing reliable tracking capabilities.
Troubleshooting Tips
If you encounter any issues during installation, refer to our troubleshooting section for solutions to common problems, ensuring your device is operational in no time.
Installation Support
For further assistance, contact our support team who are ready to guide you through any installation challenges you may face.
Warranty Information
Understanding Your Coverage
Our GPS products come with a comprehensive warranty that covers manufacturing defects and ensures peace of mind. Learn about the terms and conditions that apply to your purchase.
Should you experience any issues with your device, our warranty policy allows for repairs or replacements under specified conditions. Ensure you register your product to activate your warranty coverage.
Shipping Options and Details
At AnythingGPS, we offer a variety of shipping options to meet your needs. Our standard shipping ensures delivery within 5-7 business days, while expedited shipping options can have your order at your doorstep in as little as 2-3 business days. For those who need their products urgently, we also provide overnight shipping. Shipping costs are calculated based on your location and the weight of your order, ensuring you get the best rate possible. All orders are processed within 24 hours, and you will receive a tracking number as soon as your package is on its way.
We partner with reliable carriers to ensure your products arrive safely and on time. Whether you're in the continental US or overseas, we strive to deliver your GPS solutions promptly. For international orders, please allow additional time for customs processing. Rest assured, our customer service team is here to assist you with any shipping inquiries you may have.
Returns and Refund Policy
How to Return a Product
If you are not completely satisfied with your purchase from AnythingGPS, we offer a hassle-free return process. Products can be returned within 30 days of receipt for a full refund, provided they are in their original condition and packaging. To initiate a return, please contact our customer support team to obtain a Return Merchandise Authorization (RMA) number. This number must be included with your returned items.
Once you have your RMA number, securely package the items and ship them back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. Upon receipt and inspection of the returned items, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. For any questions or assistance, our support team is ready to help.
Common Questions Answered
How much does GPS tracking cost?
Our GPS tracking solutions start at $19.99 per month, with various subscription plans available to suit your needs. We offer monthly, quarterly, and annual plans, each providing cost savings and flexibility. There are no contracts, and you can cancel anytime.
Do I need a contract for the service?
No, at AnythingGPS, we believe in flexibility. Our services are contract-free, allowing you to subscribe on a monthly basis without any long-term commitments. You can cancel or change your plan at any time.
Can I install the GPS tracker myself?
Yes, our GPS trackers are designed for easy installation. Each device comes with a comprehensive guide and all necessary components for a quick setup. Most customers can install the tracker in under 15 minutes.
How often does the GPS tracker update?
Our GPS trackers provide real-time updates, with location data refreshing every 60 seconds. This ensures you have the most current information at your fingertips, whether you're tracking a vehicle or an asset.
Is there a mobile app available?
Yes, we offer a user-friendly mobile app compatible with Android and iOS devices. The app allows you to monitor your GPS trackers, receive alerts, and manage your account from anywhere.
Can I cancel my subscription at any time?
Absolutely. Our subscription plans are designed to be flexible. You can cancel your subscription at any time through your account dashboard without any penalties or fees.
What happens if my GPS tracker is defective?
If you receive a defective GPS tracker, please contact our support team immediately. We will provide a replacement at no additional cost and guide you through the return process for the defective unit.
Do you offer customer support?
Yes, our dedicated customer support team is available to assist you with any questions or issues. We offer support via phone, email, and live chat to ensure you have the help you need when you need it.
How secure is my data with AnythingGPS?
We prioritize your privacy and data security. Our systems use advanced encryption protocols to protect your information, ensuring that your data is safe and secure at all times.
Get in Touch with Us
If you have any questions or need further assistance, please don't hesitate to reach out. Our dedicated support team is here to help you with all your inquiries regarding our GPS tracking solutions.